Thank you for choosing Breeson. Our goal is to ensure your satisfaction with every purchase. Please read our Returns & Refunds Policy carefully to understand the processes and guidelines for returning items and requesting refunds.

1. Requesting a Refund or Returning an Item

To initiate a return or refund, please follow these steps:

• Contact our customer service at [email protected] to initiate the return process.
• Clearly state the reason for the return and provide your order number.
• Await instructions on where to send the item.
• To expedite the process, include a video or photo of the defective or damaged product as proof for a refund or replacement.

2. Refunds/Returns for Different Circumstances

a. Faulty Items, Damaged, or Wrong Product:

• Notify us within 7 days of receiving the order.
• Provide clear images of the fault or damage for our assessment.
• A replacement or refund will be processed based on the circumstances.

b. Never Arrived:

• If your order does not arrive within the specified delivery timeframe, contact us for assistance.
• We will investigate the issue and offer a replacement or refund accordingly.

c. Cancellation After Ordering:

• You can cancel your order within 24 hours of placing it for a full refund.
• Cancellation requests beyond 24 hours will be processed based on the order status.

3. Refund Processing Time

Refunds are typically processed within 5-7 business days after the returned item is received and inspected. The actual time it takes for the refund to appear in your account may vary based on your payment method and financial institution.

4. Return Period

Items must be returned within the specified return period to be eligible for a refund or replacement. Beyond this period, we reserve the right to deny the return request.

5. Return Eligibility

To qualify for a return, the item must be unused, in its original condition, and with all tags attached. Returns are accepted within 30 days from the purchase date.

6. Contact Us

If you have any questions or concerns regarding our Returns & Refunds Policy, please contact us at:

Address: 7203 Tanglewood Dr, Pulaski, TN 38478, United States

Email: [email protected]

By making a purchase with Breeson, you agree to abide by the terms outlined in this Returns & Refunds Policy. We appreciate your trust in us and strive to provide a hassle-free shopping experience.